Return & Exchange Policy
All return requests must be authorized by Wedding Linens Inc. You may request a return by sending us an email, and we will respond and provide you with the return procedure. Upon requesting a return, we will provide you with a Return Authorization number and Return Request Form, which must be filled out and signed. The return form must then be placed inside the package and shipped back to us. The return package(s) must be received within 15 days from your original delivery date. Returned items must be in their original packaging and in perfect condition. If the merchandise was originally in sealed packaging, it is expected to be returned in the same way. If there are any signs of use, will not issue any refunds. There will be no restocking fees applied, but the buyer is responsible for the return shipping fee. The shipping fee paid on the order is non-refundable.
Any unsealed, used, ironed, laundered, or clearance items along with samples are not returnable. For the safety of our customers, Face Masks and other PPE are also not returnable.
For exchanges, please request a return and place a new order online. The customer is responsible for the exchange order